As of 20 May 2019
By accessing and using Healthpass, you agree to be bound by these Terms of Service as a binding contract between you and us under Pakistani law.
Who we are:
Healthpass by MediCount Private Limited is a first of its kind, free digital platform that supports you to better manage your health expenditures. Healthpass allows you to find nearby healthcare services, pay digitally, and earn instant discounts on your medical payments.
Whom to contact:
In case of any query, please contact email@example.com
and we will respond within 72 hours.
What services are covered by these Terms:
- all services offered on our website www.healthpass.pk;
- all services offered on any mobile application of Healthpass, including teleconsultations;
- our digital payment services that allow you to use 3rd party mobile wallets to pay for medical services at our Healthpass provider network, e.g. via QR payment, Till Code payment or Payment Gateway payment;
- all other services that you may avail from Healthpass, whether in digital or physical form and whether at a charge or provided free of charge.
In their entirety, we refer to the above listed services as the “Healthpass Platform” or simply the “Platform”.
When this contract starts and ends:
These Terms are binding from the moment you start using the Healthpass Platform and for as long as you continue using it. If in the course of using the Platform you personally register and create a user profile or user account, the Terms will remain binding for as long as the profile or account exist, even if you don’t use your profile or account each and every day. In case we have reason to suspect that you are acting against these Terms, we may terminate your access to the Platform at our discretion at any time.
You acknowledge that you are at least 18 years of age. Direct access to the Platform for minors is not allowed. However, minors may avail our services via the guidance, supervision and access of their adult parents or legal guardians.
You are you:
You acknowledge that you are using the Platform under your own name, even if you do so for the benefit of others, e.g. your children.
Not for Emergencies:
Our Platform is not appropriate for dealing with medical emergencies and you shall not use it for emergencies. In case of a medical emergency, consult the nearest available physical doctor or medical facility.
What we are responsible for:
What we are NOT responsible for:
What you are responsible for:
Truthful and legal: The information that you provide on the Healthpass Platform needs to be truthful, up-to-date. All your actions on or in relation to the Healthpass Platform need to be fully compliant with the laws and regulations of Pakistan. If we find reason to doubt the correctness of your information, or your adherence to these Terms or the legality of any of your actions related to the Healthpass Platform, we reserve the right to block you from using the Healthpass Platform without any refund and compensation.
Password confidentiality: You need to keep your password and any other access credentials to the Platform confidential. Don’t share your credentials with others!
Your actions on advice: You are fully responsible for any actions taken or not taken based on information and advice provided to you through the Healthpass Platform, whether from our own staff and inhouse medical team or by any 3rd party. For example: If you don’t follow appropriate medical advice given to you by our inhouse medical team, then the responsibility for the consequences lies with you. You also need to recognize that even if appropriate medical advice is fully followed by you, your health condition may still deteriorate nonetheless.
If you provide any non-confidential content to us that is intended for consumption by other Platform users and the public (e.g. ratings, comments, posts, photos), you grant users, the public and us an unconditional and unlimited free license to utilize your content to the widest extent permissible by law. At any time, you can request that we delete your content. Our usage license will stop at that moment. However, we cannot assure that users and the public will discontinue using any copy of your content. Please note that you shall not provide any content that may be illegal or can be seen as offensive. If we suspect this to be the case we will pro-actively delete your content at our discretion.
The times are changing:
We ask for your understanding and acceptance that the following may change from time to time: